Terms of service
These Terms of Service ("Terms of Service" or "ToS") govern the use of thecannabis product ordering and delivery service that DP Holdings Colorado LLCand Green Dragon Florida LLC (collectively referred to as "Green Dragon" or"we") makes available to an individual consumer ("you") through our websitelocated at www.greendragon.com (the "Website") and through mobileapplications and related services, as modified from time to time(collectively, the "Service"). The Website and the Service are collectivelyand individually referred to as the "Solution". As used in these ToS, theword "including" means "including without limitation".
THESE TERMS OF SERVICE CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTIONWAIVER THAT IMPACT YOUR RIGHTS IN RESOLVING DISPUTES.
By accessing or using the Solution, you expressly accept all of theprovisions of these ToS and represent to us that you are an age legallypermitted for ordering cannabis products for the state or province in whichyou are located, and that you are legally competent to enter into and agreeto these ToS. If you do not accept these ToS, then you may not use theSolution.
1. ABOUT GREEN DRAGON; ACKNOWLEDGEMENTS
A. What Green Dragon Does. Green Dragon provides a virtualservice where consumers can connect with lawfully operated cannabiscollectives, cooperatives, and related delivery service providers(collectively, "Dispensaries"). Green Dragon is not a Dispensary itself andis not a medical provider. You acknowledge that Green Dragon does notprovide medical advice via the Solution or otherwise.
B. Dispensaries and State or Provincial Law. You may onlyplace orders, make reservations, or request deliveries for goods or servicesat participating Dispensaries using the Solution. You must use theSolution,including the manner in which you order, reserve, request delivery,pick up and pay for products, in compliance with the laws and regulations ofthe state or province in which you access the Solution and all applicablefederal laws, excepting only (if you are located in the United States) forfederal laws and regulations related to marijuana ("ApplicableLaws").Depending on your location, payment for any goods or services may bemade in-person at a Dispensary or authorized delivery location uponpresenting your valid, government-issued identification, medical marijuanaregistration card, doctor's recommendation, or such combination of thepreceding documents or additional documents as may be required by ApplicableLaws or the Dispensary. You agree and acknowledge that the features of theSolution may vary depending upon the state or province in which you accessthe Solution. For example, you may be able to request delivery of productsin certain states or provinces, but not others.
C. Federal Law. Green Dragon makes no representationregarding the legality of the cultivation, manufacture, distribution andpossession of marijuana, assisting with or conspiring to do the same, or anysuch activities by or through the Solution under United States federallaw.You are responsible for any civil, criminal, or administrativeinvestigations, proceedings or penalties that may result from Your use ofthe Solution. Green Dragon expressly disclaims any such liability orresponsibility.
D. Product Descriptions. Green Dragon attempts to be asaccurate as reasonably possible in product descriptions and images forproducts available through the Solution. However, Green Dragon is not aDispensary and does not itself package, test, or label the productsavailable through the Solution. Green Dragon does not warrant that productdescriptions, images, or other content available through the Solution areaccurate, complete, reliable, current, or error-free. You acknowledge andagree that that amounts in product descriptions through the Solution areaverages or estimates, and that amounts may vary for individualitems,packages, or orders that you receive. Amounts on the Websiteinclude,without limitation, the level (by weight, mass, volume, orpercentage) of THC, CBD, other cannabinoids, and terpenes in a product, thetotal weight,mass, or volume of a product, the size, number of individualitems, or services, in a product, and any other unit of measurement relatedto a product.
2. YOUR ACCOUNT
A. Creating an Account. In order to create an account("Account") and become a registered user of the Service, you must have avalid government-issued ID and be of an age legally permitted for orderingcannabis products for the state or province in which you are located. You donot need to create an Account to use the Website, however, you will not beable to access certain features of the Website, place orders, makereservations, or request deliveries for products until you do so. You areresponsible for providing us with and maintaining accurate contactinformation, including your name, email address, address, and phonenumber.If you intend to use the Solution to order medicinal marijuana, youmust also provide us with your medical marijuana card or doctor'srecommendation.You represent that any information you provide to us is trueand accurate.
B. Geolocation. In order to comply with state andprovincial laws regarding the medical and/or recreationaldistribution,possession, and use of marijuana, Green Dragon must be able toobtain your approximate geographic location, via IP address lookup orotherwise. If you access the Website via a mobile device and disablelocation services on that device, or otherwise elect not to provide us withinformation regarding your location, you will not be able to access certainfeatures of the Website,place orders, make reservations, or requestdeliveries for products.Additionally, certain features of the Website maynot be available depending on your location.
C. Account Activities. You are the sole authorized user ofyour Account, and are responsible for maintaining the accuracy andconfidentiality of your login information. You are solely and fullyresponsible for all activities that occur under your Account. Green Dragonhas no control over the use of your or any other user's Account. GreenDragon expressly disclaims any liability derived from misuse of anyAccount.Should you suspect that any unauthorized party may be using yourAccount or you suspect any other breach of security, you must cease all useof the Account and contact us immediately by [email protected].
D. Privacy Policy. Our practices regarding privacy andcommunicating with users in operating the Solution are described in ourPrivacy Policy. Please review our Privacy Policy to learn about whatinformation we collect from you, how we use and share it, and how wecommunicate with our users. Our Privacy Policy can be accessedat:https://shop.greendragon.com/agreements/privacy-policy.
E. Messaging. By providing your mobile phone number and/oremail address through the Solution or to a Dispensary, you expressly consentto receive informational and transactional messages at the mobile phonenumber and/or email address provided to Green Dragon and/or theDispensary.Consent is not required as a condition of your use of theSolution. Standard per minute call and message and data rates may apply. Youmay opt-out of receiving marketing messages at any time.
3. LICENSE and RESTRICTIONS; Ownership
A. License Grant. Subject to your compliance with theseToS, we hereby grant you a personal, non-exclusive,non-transferable,revocable, limited license (without the right tosublicense) to access and use the Solution, for your personal use only, andsubject to the limitations set forth in these ToS, including those inSection 3.C below. We reserve all rights not expressly granted to youpursuant to these ToS. The limited rights granted to you to access and usethe Solution are a limited license and do not constitute the sale of anysoftware program.
B. Fees. Green Dragon does not currently charge end usersany fees for use of the Solution, although we reserve the right to do so inthe future if permitted by Applicable Laws. Green Dragon will notify endusers prior to charging any fees for use of the Solution.
C. Use Restrictions.
- You agree that: (i) you will not use the Solution if you are not fullyable and legally competent to agree to these ToS and of the required legalage; (ii) you will only use the Solution in full compliance withApplicable Laws; (iii) you will not use the Solution for sending orstoring any material prohibited by Applicable Law or for fraudulentpurposes or to engage in any offensive, indecent or objectionableconduct;(iv) you will not use the Solution to advertise, solicit ortransmit commercial advertisements, including "spam"; (v) you will not usethe Solution to cause nuisance, annoyance or inconvenience; (vi) you willkeep secure and confidential your account password or any identificationwe provide you which allows access to the Solution; and (vii) you willprovide us with whatever proof of identity and other necessaryverification documents as we may reasonably request.
- Further, except as specifically permitted herein, you agree that you willnot directly or indirectly: (i) distribute, sell, assign,encumber,transfer, rent, lease, loan, sublicense, modify, time-share orotherwise exploit the Solution in any unauthorized manner, including inany service bureau arrangement; (ii) copy, reproduce, adapt, createderivative works of, translate, localize, port or otherwise modify theSolution, or any part thereof in any form or manner or by any means; (iii)harvest or scrape any content or data from the Solution; (iv) remove oralter any copyright or other proprietary rights' notice or restrictiverights legend contained or included in the Solution; (v) decompile,disassemble, reverse compile, reverse assemble, reverse translate, reverseengineer or otherwise use any means to discover the source code of anypart of the Solution, or any part thereof (except as and only to theextent any foregoing restriction is prohibited by applicable law); (vi)otherwise circumvent any functionality that controls access to orotherwise protects the Solution; or (vii) permit any third party to engagein any of the foregoing. Any attempt to do any of the foregoing is aviolation of the rights of Green Dragon and its licensors. If you breachthese restrictions, you may be subject to damages.
- Ownership. The Solution and its content, including its "look and feel"(e.g., text, graphics, images, logos), proprietary content, informationand other materials accessed through or on the Solution, including allright, title and interest in the same (including any and allpatent,copyright, trade secret, trademark, know-how and any otherintellectual property rights therein), are owned by Green Dragon and itslicensors, and are protected under intellectual property, copyright,trademark and other laws. You agree not to take any action(s) inconsistentwith such ownership interests.
D. Feedback and Revisions. Any and all: (i) suggestions forcorrection, change and modification to the Solution and other feedback(including but not limited to quotations of written or oralfeedback),information and reports you provide to Green Dragon (collectively"Feedback"); and all (ii) improvements, updates, modifications orenhancements, whether made, created or developed by Green Dragon orotherwise relating to the Solution (collectively, "Revisions"), are and willremain the property of Green Dragon. You acknowledge and expressly agreethat any contribution of Feedback or Revisions does not and will not give orgrant you any right, title or interest in the Solution or in any suchFeedback or Revisions. You agree that by providing Feedback or Revisions toGreen Dragon that they become the sole and exclusive property of GreenDragon and Green Dragon may use and disclose Feedback and/or Revisions inany manner and for any purpose whatsoever without further notice orcompensation to you. You hereby assign to Green Dragon any and allright,title and interest (including, but not limited to, any patent,copyright,trade secret, trademark, know-how, moral rights and any and allother intellectual property right) that you may have in and to any and allFeedback and Revisions.
E. User Content License Grant. The Solution may require youto rate (on a five star scale) each transaction you complete with aDispensary using the Solution. You will also have the option to submitwritten feedback regarding the goods or services you received via suchtransaction. As a condition of your use of the Solution, you hereby grant toGreen Dragon a nonexclusive, perpetual, irrevocable, royalty-free,worldwide,transferable, sublicensable license to access, use, reproduce,transmit,display, publish, distribute, modify and adapt and create derivative workfrom any content that you post, upload, publish, submit or transmit to bemade available through the Solution ("Your Content"). By posting orsubmitting Your Content through the Solution, you represent and warrant: (i)that you own or otherwise control all of the rights to Your Content,including without limitation, all copyrights; (ii) that Your Content isaccurate; and (iii) that use of Your Content does not violate these ToS orour Privacy Policy and will not cause injury to any person or entity. Wetake no responsibility and assume no liability for any content or materialssubmitted or posted through the Solution, including in the forums,by you orany third party. WE RESERVE THE RIGHT TO REMOVE ANY OF YOUR CONTENT THAT WEDETERMINE IN OUR SOLE DISCRETION VIOLATES ANY LAW, INFRINGES THE RIGHTS OFANY PERSON, OR IS OTHERWISE INAPPROPRIATE FOR POSTING ON THE SOLUTION.
4. WARRANTY DISCLAIMER
THE SOLUTION IS PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND GREEN DRAGON HEREBYEXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDINGBUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT.
GREEN DRAGON DOES NOT WARRANT THAT: (I) THE SOLUTION WILL MEET YOURREQUIREMENTS; (II) OPERATION OF THE SOLUTION WILL BE UNINTERRUPTED ORVIRUS-OR ERROR-FREE; (III) THE SOLUTION WILL OPERATE OR BE COMPATIBLE WITHANY OTHER APPLICATION OR ANY PARTICULAR SYSTEM OR DEVICE; OR (IV) DEFECTS INTHE SOLUTION CAN OR WILL BE CORRECTED.
GREEN DRAGON DOES NOT WARRANT THE QUALITY, SAFETY, SUITABILITY, RELIABILITYOR AVAILABILITY OF ANY PRODUCTS, GOODS OR SERVICES OBTAINED BY YOU FROMDISPENSARIES OR OTHER PARTIES THROUGH THE SOLUTION. YOU ACKNOWLEDGE ANDAGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISINGOUT OF YOUR USE OF PRODUCTS OR GOODS ORDERED VIA THE SOLUTION REMAINS SOLELYWITH YOU.
5. Limitation of Liability.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GREEN DRAGON BELIABLE TO YOU OR ANY THIRD PARTY FOR LOSS OF PROFITS, REVENUE OR INCOME, ORFOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, OR CONSEQUENTIALDAMAGES ARISING FROM OR RELATED TO THESE TOS OR THE USE OR INABILITY TO USETHE SOLUTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THEMAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GREEN DRAGON'S TOTALAGGREGATE LIABILITY UNDER THESE TOS, WHETHER BASED ON BREACH OFWARRANTY,CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THEGREATER OF:(I) THE AMOUNTS, IF ANY, YOU PAY TO GREEN DRAGON UNDER THESETERMS OR SERVICE; OR (II) ONE HUNDRED DOLLARS ($100) UNITED STATES DOLLARS.
6. Indemnity
By agreeing to these ToS and using the Solution, you agree, TO THE MAXIMUMEXTENT PERMITTED BY LAW, that you shall defend, indemnify and hold GreenDragon, its licensors and their respective parentorganizations,subsidiaries, affiliates, officers, directors, members,employees, attorneys and agents harmless from and against any and allclaims, costs, damages,losses, liabilities and expenses (includingattorneys' fees and costs)arising out of or in connection with: (i) yourviolation of any Applicable Laws; (ii) your violation of any rights of anythird party; or (iii) your negligence or willful misconduct.
7. BINDING ARBITRATION CLAUSE
Please read the following Binding Arbitration Clause (the "Clause")carefullybecause it requires you to arbitrate certain disputes and claims with GreenDragon and limits the manner in which you can seek relief from us, unlessyou opt out of arbitration by following the instructions set forth below. Noclass or representative actions or arbitrations are allowed under thisarbitration agreement. In addition, arbitration precludes you from suing incourt or having a jury trial.
- No Representative Actions. You and Green Dragon agreethat any dispute arising out of or related to these Terms or our Servicesis personal to you and Green Dragon and that any dispute will be resolvedsolely through individual action, and will not be brought as a classarbitration, class action or any other type of representative proceeding.
- Arbitration of Disputes. You and Green Dragon waive yourrights to a jury trial and to have any disputes, regarding anythingwhatsoever between us, resolved in court and instead agree that suchdisputes shall be resolved through binding arbitration. This agreement toarbitrate disputes includes, but is not limited to, any and all claims forrelief and theories of liability between you and Green Dragon, whetherbased in contract, tort, fraud, negligence, regulation, orordinance;claims for relief under any state or federal statutes, claimsfor common law fraud, misrepresentation, or any other legal or equitabletheory arising out of your relationship with Green Dragon, and/or anyinteractions between you and Green Dragon. If there is a final judicialdetermination that applicable law precludes enforcement of thisparagraph's limitations as to a particular claim for relief, then thatclaim (and only that claim) must be severed from the arbitration and maybe brought in court.
- Notice Requirement. For any dispute or claim that youhave against Green Dragon or relating in any way to the Services, you mayeither proceed directly to arbitration, or you may first contact GreenDragon and attempt to resolve the claim informally by sending a writtennotice of your claim ("Notice") to Manager on Duty by email atcontact [email protected]or by certified mail addressed to 2201 South Federal Highway, Boynton Beach, Florida. If you elect to pursue pre- arbitration resolution through theNotice option, the Notice must (a) include your name, residence address,email address, and telephone number; (b) describe the nature and basis ofthe claim; and (c) set forth the specific relief sought. Green Dragonshall also have the option, but not the requirement, to pursue informalpre-arbitration resolution with you through the Notice process set forthherein. Our notice to you, as and if applicable, will be similar in formto that described above. If you and Green Dragon cannot reach an agreementto resolve the claim through the Notice process, or if you or Green Dragondecide to immediately proceed to arbitration without pursuingpre-arbitration resolution through the Notice process, then either partymay submit the dispute to binding arbitration administered by the AmericanArbitration Association ("AAA"). All disputes submitted to AAA will beresolved through confidential, binding arbitration under the AAA ConsumerArbitration Rules. The most recent version of the AAA Consumer ArbitrationRules are available on the AAA website and are hereby incorporated byreference. You either acknowledge and agree that you have read andunderstand the AAA Consumer Arbitration Rules or waive your opportunity toread the AAA Consumer Arbitration Rules Rules and waive any claim that theAAA Consumer Arbitration Rules are unfair or should not apply for anyreason.
- Applicability of FAA: You and Green Dragon agree thatthese Terms affect interstate commerce and that the enforceability of thisClause [7] will be substantively and procedurally governed by the FederalArbitration Act, 9 U.S.C. 1, et seq. (the "FAA"), to the maximum extentpermitted by applicable law.
- Delegation: You and Green Dragon clearly and unmistakablyagree that the arbitrator shall have the power to rule on his or her ownjurisdiction, and the existence, scope, validity, and arbitrability ofthese Terms. This delegation provision shall be deemed a contract enteredinto under the laws of the State of Florida and will be governed by thelaws of the State of Florida together with the Federal Arbitration Act.
- Confidentiality: The arbitrator, Green Dragon, and youwill maintain the confidentiality of any arbitration proceedings,judgmentsand awards, including, but not limited to, all information gathered,prepared and presented for purposes of the arbitration or related to thedispute(s) therein. The arbitrator will have the authority to makeappropriate rulings to safeguard confidentiality, unless the law providesto the contrary. The duty of confidentiality does not apply to the extentthat disclosure is necessary to prepare for or conduct the arbitrationhearing on the merits, in connection with a court application for apreliminary remedy or in connection with a judicial challenge to anarbitration award or its enforcement, or to the extent that disclosure isotherwise required by law or judicial decision.
- Opt Out: You have the right to opt out of bindingarbitration within 10 days of the date you first accepted the terms ofthis Clause [7] by sending a written opt-out notice via certified mail to 2201 South Federal Highway, Boynton Beach, Florida. To be effective, the opt-outnotice must include your full name and address and clearly indicate yourintent to opt out of binding arbitration.
- Severability: If any portion of this Clause [7] is foundto be unenforceable or unlawful for any reason, (a) the unenforceable orunlawful provision shall be severed from these Terms; (b) severance of theunenforceable or unlawful provision shall have no impact whatsoever on theremainder of this Clause [7] or the parties' ability to compel arbitrationof any remaining claims on an individual basis pursuant to this Clause[7]; and (c) to the extent that any claims must therefore proceed on aclass, collective, consolidated, or representative basis, such claims mustbe litigated in a civil court of competent jurisdiction and not inarbitration, and the parties agree that litigation of those claims shallbe stayed pending the outcome of any individual claims inarbitration.Further, if any part of this Clause [7] is found to prohibitan individual claim seeking public injunctive relief, that provision willhave no effect to the extent such relief is allowed to be sought out ofarbitration, and the remainder of this Clause [7] will be enforceable.
8. GENERAL PROVISIONS
- Termination. If you breach any of the terms of theseToS,all licenses granted by us, including permission to use the Solution,will terminate automatically. Additionally, we may suspend, disable, ordelete your Account, access to the Solution (or any part of the foregoing)with or without notice, for any or no reason (including, for example, ifyou fail to honor reservations you make through the Solution). If wedelete your Account for any suspected breach of these ToS by you, you areprohibited from re-registering for the Solution under a different name.Allsections which by their nature should survive the termination of these ToSshall continue in full force and effect subsequent to and notwithstandingany termination of this Agreement by Green Dragon or you.Termination willnot limit any of our other rights or remedies at law or in equity.
- Injunctive Relief. You agree that a breach of these ToSmay cause irreparable injury to Green Dragon for which monetary damagesmight not be an adequate remedy and Green Dragon shall be entitled to seekequitable relief in addition to any remedies it may have hereunder or atlaw without a bond, other security or proof of damages.
- Notices. We may give notice to you by means of a generalnotice on the Service or the Website, electronic mail, or by writtencommunication sent by first class mail or pre-paid post. Such notice shallbe deemed to have been given upon the expiration of 48 hours after mailingor posting (if sent by first class mail or pre-paid post) or 12 hoursafter sending (if sent by email). You may give notice to us (such noticeshall be deemed given when received by us) at any time by sending an emailto [email protected]. Please specify the reason for the email in thesubject line so it can be forwarded to the proper department.
- Miscellaneous. These ToS constitute the entire agreementbetween you and Green Dragon with respect to the subject matter hereof,andall prior or contemporaneous understandings or agreements, whether writtenor oral, between you and Green Dragon with respect to such subject matterare hereby superseded in their entirety. These ToS may not be modifiedexcept by a writing executed by the duly-authorized representatives ofGreen Dragon or pursuant to Section 8.5 of these ToS.No other act,document, usage or custom will be deemed to modify or amend these ToS.These ToS will inure to the benefit of and will be binding upon eachparty's successors and assigns. These ToS and the licenses grantedhereunder may be assigned by Green Dragon but may not be assigned by youwithout the prior express written consent of Green Dragon. Any attempt byyou to assign these ToS without the written consent of Green Dragon shallbe null and void. If any provision hereof is or becomes, at any time orfor any reason, unenforceable or invalid, no other provision hereof willbe affected thereby and the remaining provisions will continue with thesame effect as if such unenforceable or invalid provisions will not havebeen inserted herein; provided that the ability of either party to obtainsubstantially the bargained-for performance of the other will not havethereby been impaired. It is expressly understood that in the event eitherparty on any occasion fails to perform any term hereof and the other partydoes not enforce that term, the failure to enforce on any occasion willnot constitute a waiver of any term and will not prevent enforcement onany other occasion. Nothing contained in these ToS will be deemed toconstitute either party as the agent or representative of the other partyor both parties as joint venturers or partners for any purpose. If eitherparty is prevented from performing, or is unable to perform, any of itsobligations under these ToS due to any cause beyond the reasonable controlof the party invoking this provision, the affected party's performancewill be extended for the period of delay or inability to perform due tosuch occurrence. The headings and captions contained herein will not beconsidered to be part of the ToS but are for convenience only. If you areusing the Solution from the United States, the laws of the State ofCalifornia, excluding its conflicts of law rules, govern these ToS andyour use of the Service and the Website. If you are using the Solutionfrom any other country, the laws of that country shall govern your use ofthe Solution. Your use of the Solution may also be subject to otherlocal,state, provincial, or international laws.
- Modifications. We may occasionally update these ToS. Whenwe do so, we will post the updated ToS on the Website and revise the "LastUpdated" date at the top of these ToS. If you continue to use the Solutionafter we post an update to these ToS, you indicate your acceptance of theupdated ToS.
- Contact Us. If you have any questions regarding these ToSor the Solution, please contact us at [email protected].